Guest-Ready. Every Day.
OnyxFM provides specialized facility management for hotels, resorts, and hospitality properties. We understand that in hospitality, every detail affects the guest experience. From clean lobbies to reliable systems, we keep your property ready for every arrival.
30%
Lower Maintenance Costs
98%
Guest Satisfaction
4hr
Emergency Response
Why Do Hospitality Chains Choose OnyxFM?
Hospitality properties operate around the clock with high guest expectations. We focus on proactive maintenance, rapid response, and consistent standards so your team can concentrate on hospitality, not facility headaches.
OnyxFM specializes in hospitality chains with 10–170+ locations, delivering AI-powered predictive maintenance, vetted vendor coordination, and real-time operations through FacilityVibe — our proprietary CMMS platform.
Why Hospitality Property Owners Choose OnyxFM
24/7 Operations Support. Properties that never close need partners that never sleep.
Predictable Monthly Costs. Fixed pricing that protects operating margins.
Guest Experience Focus. Fast repairs that minimize guest inconvenience.
High-Standard Cleanliness. Consistent janitorial and sanitation across all spaces.
One Accountable Partner. We coordinate every trade so your team focuses on guests.
What Hospitality Facility Services Does OnyxFM Provide?
OnyxFM coordinates comprehensive facility management tailored for hospitality operations, including preventive maintenance programs, vendor-dispatched emergency repairs, and AI-powered monitoring.
HVAC and Climate Control Systems
Comprehensive climate control for guest rooms, lobbies, conference areas, and back-of-house spaces to ensure consistent comfort.
Plumbing and Restroom Maintenance
Guest room and public restroom care, fixture repair, and water management to maintain luxury and operational standards.
Electrical and Lighting Systems
Interior, exterior, and decorative lighting maintenance, plus electrical system care for safe, inviting guest spaces.
Pool, Spa, and Recreation Area Coordination
Coordination of pool, spa, fitness center, and recreational facility maintenance to keep amenities guest-ready.
Janitorial and Deep Cleaning Services
Professional cleaning for lobbies, guest rooms, conference spaces, and dining areas that meet hospitality industry standards.
Flooring and Interior Finishes
Carpet, tile, hardwood, and upholstery care that maintains the polished appearance guests expect.
Parking Lot and Exterior Upkeep
Valet areas, parking structures, landscaping, and exterior lighting for a welcoming guest arrival experience.
Kitchen and Food Service Equipment Coordination
Coordination of kitchen equipment, exhaust systems, and refrigeration maintenance for on-property dining and catering operations.
Preventive Maintenance Scheduling
Customized PM programs that prevent disruptions during peak occupancy and extend the life of critical hospitality systems.
The OnyxFM Advantage for Hospitality
Whether you operate a boutique hotel or a regional group of hospitality properties, we deliver consistent, professional service tailored to the demands of the guest experience.